Your account will be locked when you input the password incorrectly 10 times. In order to unlock your account, please follow these steps: 

1.) Go to this link: https://www.playredfox.com/users/unlock/new

2.) Input your registered email address and press "Submit".

3.) You will receive the confirmation email from RedFox. Click the link in the email, and your account will be unlocked. 

Note: If you do not receive your confirmation email within 20 minutes, please check your spam folder, or request another confirmation email.