1. Never share your ID and password with anyone! Sharing your account information can lead to theft.

If you share your account information, and your items/account is stolen then it is your fault, and your items will not be reimbursed! You are fully responsible for any activity that takes place on your account.

2. Use a different password for your account.

The people who are looking to steal your account know that many people use the same ID and password for many sites. Administrators of some forums and websites will take the ID/Password you use on their site and try to use it in-game to steal your items/account. 

3. Always scan any file you download with some anti-virus and anti-spyware scanner.

The people who try to steal items/accounts seek to distribute programs that will record you typing your ID/Password. Most of the time these programs can be found by anti-virus and anti-spyware programs. 

4. Keep your antivirus and anti-spyware programs up to date and run frequent scans for key loggers.

5. Never accept files or email attachments from people you do not know.

6. Never use the Remote Assistance feature in Windows.

This will give someone else access to your computer and will compromise the security of your computer and your account. 

7. Do not visit gold farming and power-leveling/items selling sites.

Not only is it against our Terms of Service to use such a site, but many of these sites also operate by stealing players' accounts. 

8. Change your password every few weeks for security purposes.

9. Never make your password the same as your account ID, character name, or forum display name.

10. The RedFox Games staff members will NEVER ask for your password!

Remember, the security of your account and your PC are your responsibility! The RedFox Games Support Team will only restore items that were lost because of in-game bugs.