If you have problem with receiving RedFox Credits, OR if you accidentally purchased RedFox Credits for the wrong account, please send in a help desk ticket with following information:

RedFox Email:
Transaction ID:
Transaction Date:
Payment Method Used:
Full Name:
(Optional) Alternative Email:

The transaction information can be found in your confirmation email sent to you when you make your purchase.

Note: Please do NOT tell us your password, credit card, or any other personal information. This is for your personal safety. Thank you!