Billing

What are RedFox Credits?
RedFox Credits are the currency that you can use to buy Premium Items from our games' Item Malls. Premium Items provide a higher level of convenience, ...
Wed, Mar 2, 2016 at 2:09 PM
Purchasing Methods and Options
At RedFox Games, we strive to improve convenience to our players by providing multiple payment options. Currently, users can recharge their RedFox Cr...
Tue, May 9, 2017 at 5:02 PM
How to Purchase RedFox Credits
Purchasing RedFox Credits is a quick and easy way to enhance your gaming experience!  First, make sure you are logged into the correct accou...
Fri, Oct 7, 2016 at 3:49 PM
Issues with RedFox Credit
If you have problem with receiving RedFox Credits, OR if you accidentally purchased RedFox Credits for the wrong account, please send in a help desk ticket ...
Wed, Mar 9, 2016 at 1:49 PM
How to purchase RedFox Credit in South America?
EBANX Payment is currently providing services in Brazil, Mexico, Chile, Colombia and Peru.  Please see below for more details: Payment Method...
Tue, Apr 5, 2016 at 5:46 PM
Chargeback or items purchase by using lost/stolen cards?
What will happen if I attempt to chargeback or purchase items by using lost/stolen cards? Your account will be blocked as soon as you request a ch...
Mon, May 30, 2016 at 4:56 PM
Pay with Gift Cards - Subway, Obucks, Dollar General & CVS/pharmacy
We have just added Openbucks as a payment method to purchase the RedFox Credits with many gift cards such as Subway, Obucks, CVS/pharmacy, and and Dollar Ge...
Mon, Aug 13, 2018 at 6:24 PM
My Card Keeps Getting Rejected!
If you are an international player, your bank or credit card company may prevent you from purchasing RedFox Credits due to two possible reasons:  ...
Thu, Jan 19, 2017 at 10:09 AM
Paying with Pre-Paid Credit Cards
If you purchase a pre-paid credit card to purchase RedFox Credits with, you may run into a verification issue. Pre-paid credit cards do not meet the m...
Fri, Apr 29, 2016 at 2:50 PM
What are the payment type supported through Skrill payment option in Brazil?
Like the vast world of Black Desert Online, you have a great variety of payment options available for Brazil using Skrill Online Payment method. Check a...
Thu, May 4, 2017 at 6:54 PM